Safe & Responsible Platform

Responsible Gaming:
565bd — Stay
Safe With Us

565bd believes that entertainment is best enjoyed when it is controlled and mindful. Our responsible gaming tools and guidelines are here to keep you protected.

Why is responsible gaming important?

Online gaming and betting are a form of entertainment — but they should never have a negative impact on your life. 565bd always puts the wellbeing and safety of its users first.

We believe that responsible gaming means understanding your own limits, setting a budget, and never treating gaming as a source of income. Playing for entertainment, mindfully and with a plan, is what truly smart gaming looks like.

Remember: Gaming is never a solution to financial problems. If you feel you are losing control over your play, contact our support team right away.

You must be at least 21 years old to start playing at 565bd. We apply strict age verification measures to keep minors protected from gaming. Never share your account details with anyone else, especially minors.

Our Protection Tools

565bd has multiple effective measures in place to keep you safe.

Deposit Limit

Budget Control

You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, lowering it takes effect immediately. A request to increase it will only take effect after a set waiting period has passed — this prevents overspending in the heat of the moment.

Self-Exclusion

Account Break

If you feel you need a break, you can suspend your account for a set period (7 days, 30 days, 90 days, or permanently). No betting or deposits will be possible during this time. Activate this feature through the support team.

Time-Out Feature

Short-Term Break

Use the time-out feature to take a break from gaming for a few hours or a few days. It is a lighter option than self-exclusion — useful for clearing your head and regaining perspective.

Age Verification

21+ Required

You must be at least 21 years old to open an account and place bets at 565bd. We follow a strict verification process to protect minors. If any discrepancy is found, the account is suspended immediately.

Reality Check

Awareness Notification

At regular intervals you will receive a notification showing how long you have been playing and how much you have spent in that session. This reminder helps bring you back to reality and make informed decisions.

24/7 Support

Always Here for You

If you feel gaming is causing a problem, contact us at any time via live chat or email. Our trained support team is ready to assist in both Bengali and English.

Warning Signs of Problematic Gaming

Think through the questions below to assess yourself or someone close to you. If most answers are "yes", seeking support is important.

Financial Signs

  • Betting beyond your means
  • Placing more bets to recover losses
  • Gaming with borrowed or loaned money
  • Spending bill money on betting

Behavioural Signs

  • Hiding gaming from family and friends
  • Being unable to stop playing
  • Lying about gaming
  • Neglecting work or studies

Psychological Signs

  • Restlessness or irritability when unable to play
  • Seeing gaming as a way to escape stress
  • Frustration and anger after a loss
  • Thinking about gaming constantly

Physical Signs

  • Sleep problems caused by gaming
  • Neglecting food and rest
  • Persistent fatigue and lack of focus
  • Ignoring health issues

Remember: Seeking help is not a sign of weakness — it takes courage. The 565bd support team is always here for you.

How to Set Limits

To keep your gaming in check, 565bd makes it easy for you to set limits. Follow the steps below:

Log in to your account

Log in to 565bd and go to your profile settings. Look for the "Responsible Gaming" section there.

Choose the type of limit

Select whichever you need — a deposit limit, a betting limit, or a session time limit. Each limit can be set separately.

Set the amount and period

Enter the maximum amount according to your budget and choose a daily, weekly, or monthly period. You can set any amount starting from ৳200.

Save and confirm

Once you save the settings, they take effect immediately. A confirmation message will be sent to your email. Contact support if you want to increase a limit.

Review regularly

Once a month, check your gaming history and spending. This will help you stay on track and adjust your limits if needed.

The Golden Rules of Healthy Gaming

Keep these guidelines in mind for an enjoyable experience at 565bd:

Do

  • Play for entertainment only
  • Set a budget in advance
  • Avoid playing beyond your set time
  • Take regular breaks
  • Spend time with family and friends
  • Withdraw some amount when you win
  • Treat losses as a normal entertainment expense

Don't

  • Don't try to chase your losses
  • Don't play when you are tired or emotionally distressed
  • Don't bet under the influence of alcohol or substances
  • Don't use money set aside for essential expenses on betting
  • Don't think of gaming as a source of income
  • Don't borrow money from others to play
  • Don't play in front of children or minors

Gaming, like any other leisure activity, adds positive moments to life when enjoyed in moderation. 565bd always wants you to play with a smile and leave with a smile.

Protecting Minors

Keeping children and teenagers away from online gaming is our social responsibility. 565bd never offers any service to minors and there is no compromise on this.

Advice for Parents

Use parental control software on your computer or mobile. Always keep your login details private. Teach children about the risks of online gaming.

Our Commitment

If we receive information about a minor's account, we immediately close that account and arrange to return any deposited funds.

If you suspect a minor is using 565bd, please notify us immediately at [email protected].

Responsible Gaming: Common Questions

You can log in to your 565bd account and set a maximum daily, weekly, or monthly deposit limit. Once the limit is reached, no further deposits can be made until the next period begins. Lowering the limit takes effect immediately, but increasing it requires a waiting period — this prevents overspending in the heat of the moment.

Yes, activating self-exclusion keeps the balance in your account secure. Once the exclusion period ends, you can make a withdrawal. If you apply for permanent closure, the support team will assist you with the withdrawal process.

Contact 565bd via 24/7 live chat or email us at [email protected]. Our trained team will help you set limits, take an account break, and follow the necessary steps. You should also speak openly with family members and trusted friends.

No. 565bd is only for users aged 21 and above. Age is verified during account registration, and proof of identity may be requested if there is any doubt. If an underage user is found, the account is permanently closed.

A time-out is a short-term break — from a few hours to a few days. It is a lighter step that helps you clear your head. Self-exclusion is a longer-term measure — from 7 days up to permanent. During this period, logging in or making deposits is completely blocked.

If you believe a family member or someone close to you is struggling with a gaming problem, email [email protected] or let us know via live chat. We can take the necessary action regarding their account. Speak with them directly and with empathy — support, not judgment, is what helps them.

Need help? We are always here.

For any concerns about gaming, the 565bd support team is by your side. Or browse through our game sections.

Support: [email protected] · 24/7 live chat available