565bd's Privacy Policy

Section 1

Introduction & Scope

565bd is a trusted online casino and cricket betting platform in Bangladesh. We give the highest importance to protecting the personal information of our users. This privacy policy describes in detail what types of information 565bd collects, how it is used, under what circumstances information may be shared with third parties, and how you can maintain control over your information.

This policy applies to the 565bd website (565bd.lat), its mobile version, and all related services. By creating an account, logging in, or using any service on the platform, you acknowledge and accept the terms of this privacy policy. If you do not agree with this policy, please refrain from using our platform.

We believe that transparency is the foundation of trust. That is why this policy has been written in clear, straightforward language, so that every user can be properly informed about the protection of their information.

Section 2

What Information We Collect

565bd collects various types of information that are necessary to provide and improve our services. This information falls into two main categories: information provided directly by you and information collected automatically.

Section 3

Purpose of Data Use

565bd uses collected information only for specific and legitimate purposes. Our data use policy is as follows:

• Account Management and Identity Verification: To properly create and manage your account, and to confirm age and identity verification.
• Financial Transaction Processing: To securely complete deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay.
• Service Quality Improvement: Analysis of usage behavior to improve platform functionality, game variety, and user experience.
• Customer Support: To resolve your issues and answer your questions via live chat and email.
• Security and Fraud Prevention: To prevent unauthorized access to accounts, fraud, and other misuse.
• Fulfilling Legal Obligations: Storing and using information as required to comply with applicable laws and regulations.
• Responsible Gaming Support: Monitoring gaming behavior to ensure a responsible gaming environment.
• Communication and Relevant Notifications: To send important updates, security alerts, and account-related notifications.

565bd never uses your personal information for unnecessary or irrelevant purposes. In every instance of data use, we follow the principle of using only the minimum information required.

Section 4

Sharing Information with Third Parties

565bd does not sell your personal information. However, in certain circumstances it may be necessary to share information with trusted third parties. These cases are described in detail below:

4.1 Payment Processors

Information required to complete transactions via bKash, Nagad, Rocket, and Upay is shared with these service providers. This information is used solely for processing the specific transaction and the third party may not use it for any other purpose.

4.2 Technology Service Providers

Limited information may be shared with trusted technology partners for server hosting, data analysis, customer service software, and security testing. These partners are contractually obligated to keep information confidential.

4.3 Legal Obligations

If disclosure of information is required pursuant to a court order, legal process, or a lawful request from a government authority, 565bd will comply with that obligation. In such cases, 565bd will notify you in advance to the extent possible, unless prohibited by law.

4.4 Business Transfers

If any part of 565bd's business or assets is subject to a merger, acquisition, or sale, user information may be transferred. In such an event, we will notify users appropriately and the new entity will be obligated to provide protections consistent with this policy.

Section 5

Cookies and Tracking Technologies

565bd uses cookies and similar technologies to improve your browsing experience and keep our services running. Cookies are small text files stored on your device.

You can control the use of cookies by changing your browser settings. However, disabling essential cookies may cause some important 565bd services to not function properly.

Section 6

Data Security Methods

565bd follows industry-standard technologies and practices to keep your personal and financial information secure. The key elements of our security framework are described below:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is secured via SSL encryption, preventing unauthorized access by third parties.
• Data Encryption: Stored sensitive information — particularly financial and identity data — is kept secure using strong encryption algorithms.
• Access Controls: Only authorized personnel can access user information for specific purposes. A record of every access is maintained.
• Regular Security Reviews: Regular security tests and reviews are conducted to identify vulnerabilities in our systems.
• Firewall and Intrusion Detection: Advanced firewalls and intrusion detection systems keep our infrastructure secure.
• Staff Training: All our staff receive regular training on data protection and are bound by confidentiality agreements.

While we are committed to ensuring the highest level of security, no platform can guarantee 100% security on the internet. You also have a responsibility — keep your password confidential and contact us immediately if you notice any suspicious activity.

Section 7

Data Retention Period

565bd does not retain personal information for longer than necessary. The retention period for information is determined based on the following factors:

• Active Account: All necessary information is retained for as long as your account remains active.
• After Account Closure: Even after an account is closed, certain information may be retained for a specified period to fulfill legal obligations and resolve potential disputes.
• Financial Records: Transaction information may be retained for an extended period in accordance with legal requirements.
• Deletion of Expired Data: Once the specified retention period has passed, data is securely and permanently deleted or anonymized.

Section 8

Your Data Rights

If you have an account with 565bd, you have the following rights regarding your personal information:

To exercise these rights, please contact our support team. We will verify your request and take appropriate action. In some cases, requests will be processed only after identity verification.

Section 9

Protection of Minors

565bd strictly follows a 21+ age policy. Our services are for persons aged 21 or older only. We do not intentionally collect any information from minors.

Age is verified at the time of registration. If we become aware that a minor has fraudulently created an account, that account will be closed immediately and the collected information will be deleted. A request to guardians — if you believe your child has opened an account on 565bd, please notify our support team immediately.

Section 10

Policy Changes and Updates

565bd may change or update this privacy policy from time to time due to business needs, technological changes, or legal obligations. In the event of changes, we will take the following steps:

• The updated policy will be published on the website and the "Last Updated" date will be noted at the top of the page.
• For significant changes, registered users will be notified via email or through the platform.
• Continued use of the platform after any changes will be considered as acceptance of the new policy.
• If any change is not acceptable to you, you may close your account and request that the related information be deleted.